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23 - 08 - 2023

What time do I need to order by for same-day shipping?

We aim to post all orders placed before 1pm GMT, Monday-Friday the same day. 

23 - 08 - 2023

Do you offer express shipping for UK orders?

We offer a DPD courier option which guarantees delivery within 48 hours (excluding weekends). This service is available free of charge on UK orders over £100 in value.

23 - 08 - 2023

Can you leave the package in a safe place?

If your package is sent with Royal Mail, you can ask your postman or woman to leave in a safe place. If the order is sent with DPD courier, you...

23 - 08 - 2023

Are you open at the weekend and on bank holidays?

We’re here from Monday to Friday 9-5pm, excluding bank holidays. You’re welcome to email us at sales@goodhealthnaturally.com and we’ll get back to you when we’re back in the office. 

23 - 08 - 2023

How much do I need to spend for free postage?

For UK orders, we offer free postage on orders over £30 in product value. Please note, this may differ on practitioner, trade and international orders.

23 - 08 - 2023

I’m having a technical issue. What should I do?

Unfortunately, these things happen from time to time. Give us a call during opening hours and we’ll do our best to resolve this.

23 - 08 - 2023

I have a problem with my order – what should I do?

If your package arrives damaged or you have a problem with the products received, this should be reported within 5 working days of receiving your items. You can either give...

23 - 08 - 2023

Whoops, I missed an item off my order. Can I add this?

If your order hasn’t been sent, we will do our best to accommodate you. Please have your order number ready and give us a call on 0333 7777 333, then...


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